Returns & Exchanges
At HauntedStarbucks, we want you to be completely satisfied with your supernatural gear; if your order isn't quite right, we offer a 30-day window for returns and exchanges. Please ensure all items are in their original, unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a digital authorization form.
- 2.Print Shipping Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your return package.
- 3.Drop Off Package
Take your package to the nearest authorized carrier location and ensure you receive a drop-off receipt for tracking purposes.
- 4.Await Inspection
Our team will inspect the returned items within 5 business days of arrival and issue a refund to your original payment method immediately after approval.